Incidents reported on status page for Fieldguide https://status.fieldguide.io/ https://d1lppblt9t2x15.cloudfront.net/logos/a06578a8d16644cfa0887a6ee4bd3aeb.png https://status.fieldguide.io/ en https://status.fieldguide.io/ Wed, 21 May 2025 16:14:57 +0000 https://status.fieldguide.io/#52923d6e79c05ca1d026cfcfa71dd55a4ce2bbfdea7617a3b3742a9b07edb4b9 Fieldguide US Document Sync Service recovered https://status.fieldguide.io/ Wed, 21 May 2025 16:09:47 +0000 https://status.fieldguide.io/#52923d6e79c05ca1d026cfcfa71dd55a4ce2bbfdea7617a3b3742a9b07edb4b9 Fieldguide US Document Sync Service went down https://status.fieldguide.io/ Wed, 07 May 2025 16:03:41 +0000 https://status.fieldguide.io/#7e90737d2eea9675fd472fdbde03b537f77a562a44cfcfea574972db25c8e61d Fieldguide US Document Sync Service recovered https://status.fieldguide.io/ Wed, 07 May 2025 15:36:20 +0000 https://status.fieldguide.io/#7e90737d2eea9675fd472fdbde03b537f77a562a44cfcfea574972db25c8e61d Fieldguide US Document Sync Service went down https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 01:30:23 +0000 https://status.fieldguide.io/incident/542138#9e67ddaeb3a66277f2452c660a31a222b9a47e2e01d107027c14cb3ab546bce1 Maintenance completed https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 01:30:23 +0000 https://status.fieldguide.io/incident/542138#9e67ddaeb3a66277f2452c660a31a222b9a47e2e01d107027c14cb3ab546bce1 Maintenance completed https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 01:30:23 +0000 https://status.fieldguide.io/incident/542138#9e67ddaeb3a66277f2452c660a31a222b9a47e2e01d107027c14cb3ab546bce1 Maintenance completed https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 01:30:23 +0000 https://status.fieldguide.io/incident/542138#9e67ddaeb3a66277f2452c660a31a222b9a47e2e01d107027c14cb3ab546bce1 Maintenance completed https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 01:30:23 +0000 https://status.fieldguide.io/incident/542138#9e67ddaeb3a66277f2452c660a31a222b9a47e2e01d107027c14cb3ab546bce1 Maintenance completed https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 01:30:23 +0000 https://status.fieldguide.io/incident/542138#9e67ddaeb3a66277f2452c660a31a222b9a47e2e01d107027c14cb3ab546bce1 Maintenance completed https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 01:30:23 +0000 https://status.fieldguide.io/incident/542138#9e67ddaeb3a66277f2452c660a31a222b9a47e2e01d107027c14cb3ab546bce1 Maintenance completed https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 00:00:23 -0000 https://status.fieldguide.io/incident/542138#c95e9d910e372e3f655057357ebc0ab862ece328e2b4eb4711a3f4284d801281 Our team is performing a routine system upgrade on Wednesday April 16, 2025, from 8:00 PM EDT to 9:30 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 00:00:23 -0000 https://status.fieldguide.io/incident/542138#c95e9d910e372e3f655057357ebc0ab862ece328e2b4eb4711a3f4284d801281 Our team is performing a routine system upgrade on Wednesday April 16, 2025, from 8:00 PM EDT to 9:30 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 00:00:23 -0000 https://status.fieldguide.io/incident/542138#c95e9d910e372e3f655057357ebc0ab862ece328e2b4eb4711a3f4284d801281 Our team is performing a routine system upgrade on Wednesday April 16, 2025, from 8:00 PM EDT to 9:30 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 00:00:23 -0000 https://status.fieldguide.io/incident/542138#c95e9d910e372e3f655057357ebc0ab862ece328e2b4eb4711a3f4284d801281 Our team is performing a routine system upgrade on Wednesday April 16, 2025, from 8:00 PM EDT to 9:30 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 00:00:23 -0000 https://status.fieldguide.io/incident/542138#c95e9d910e372e3f655057357ebc0ab862ece328e2b4eb4711a3f4284d801281 Our team is performing a routine system upgrade on Wednesday April 16, 2025, from 8:00 PM EDT to 9:30 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 00:00:23 -0000 https://status.fieldguide.io/incident/542138#c95e9d910e372e3f655057357ebc0ab862ece328e2b4eb4711a3f4284d801281 Our team is performing a routine system upgrade on Wednesday April 16, 2025, from 8:00 PM EDT to 9:30 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/542138 Thu, 17 Apr 2025 00:00:23 -0000 https://status.fieldguide.io/incident/542138#c95e9d910e372e3f655057357ebc0ab862ece328e2b4eb4711a3f4284d801281 Our team is performing a routine system upgrade on Wednesday April 16, 2025, from 8:00 PM EDT to 9:30 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/539518 Tue, 08 Apr 2025 01:30:00 +0000 https://status.fieldguide.io/incident/539518#cfe5a57e1e4adf544bb50236f1524fc2513f5a496d42a14d77f2ca376d14533c Maintenance completed https://status.fieldguide.io/incident/539518 Tue, 08 Apr 2025 01:30:00 +0000 https://status.fieldguide.io/incident/539518#cfe5a57e1e4adf544bb50236f1524fc2513f5a496d42a14d77f2ca376d14533c Maintenance completed https://status.fieldguide.io/incident/539518 Tue, 08 Apr 2025 01:30:00 +0000 https://status.fieldguide.io/incident/539518#cfe5a57e1e4adf544bb50236f1524fc2513f5a496d42a14d77f2ca376d14533c Maintenance completed https://status.fieldguide.io/incident/539518 Tue, 08 Apr 2025 00:00:00 -0000 https://status.fieldguide.io/incident/539518#9e237b200908b494ebf410917fe5c35f24277f72f9298a97a75d5e1bde1ab308 Our team is performing a routine system upgrade on Monday, April 7, 2025 from 8:00 PM EDT to 9:30 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/539518 Tue, 08 Apr 2025 00:00:00 -0000 https://status.fieldguide.io/incident/539518#9e237b200908b494ebf410917fe5c35f24277f72f9298a97a75d5e1bde1ab308 Our team is performing a routine system upgrade on Monday, April 7, 2025 from 8:00 PM EDT to 9:30 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/539518 Tue, 08 Apr 2025 00:00:00 -0000 https://status.fieldguide.io/incident/539518#9e237b200908b494ebf410917fe5c35f24277f72f9298a97a75d5e1bde1ab308 Our team is performing a routine system upgrade on Monday, April 7, 2025 from 8:00 PM EDT to 9:30 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/534390 Tue, 25 Mar 2025 20:37:00 -0000 https://status.fieldguide.io/incident/534390#6b9e77b15e28ef7c1fc9fb4581801e2b3b1a96bb38fde4741f660cd76bd937b2 This is resolved. https://status.fieldguide.io/incident/534431 Tue, 25 Mar 2025 19:23:00 -0000 https://status.fieldguide.io/incident/534431#57c4a89e61f670fcc1c61e2b49f0bc410832cd30ea81c91dd448bd92961eb5ec Service has been restored by our vendor and functionality in our Canadian region has been restored. https://status.fieldguide.io/incident/534431 Tue, 25 Mar 2025 19:23:00 -0000 https://status.fieldguide.io/incident/534431#57c4a89e61f670fcc1c61e2b49f0bc410832cd30ea81c91dd448bd92961eb5ec Service has been restored by our vendor and functionality in our Canadian region has been restored. https://status.fieldguide.io/incident/534431 Tue, 25 Mar 2025 18:30:00 -0000 https://status.fieldguide.io/incident/534431#a83db6cb69048c6a193a71b657e6dfb5d79ae4dc2ecd1115e88b3f6e2e85d640 Impacted users may experience errors when attempting to load the application. We have identified the root cause as an issue with our identification vendor and are working to mitigate the impact. https://status.fieldguide.io/incident/534431 Tue, 25 Mar 2025 18:30:00 -0000 https://status.fieldguide.io/incident/534431#a83db6cb69048c6a193a71b657e6dfb5d79ae4dc2ecd1115e88b3f6e2e85d640 Impacted users may experience errors when attempting to load the application. We have identified the root cause as an issue with our identification vendor and are working to mitigate the impact. https://status.fieldguide.io/incident/534390 Tue, 25 Mar 2025 17:43:00 -0000 https://status.fieldguide.io/incident/534390#05cf1ac7c4686147eaf57b6ed167d299a47e7095a3fcf3caded43b7cf70708aa We’re monitoring an ongoing issue with an AI provider, impacting the performance of AI powered features. You may notice slower response times when using these features. We will provide updates as they become available. Thank you! https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 01:00:00 +0000 https://status.fieldguide.io/incident/525979#2e49b841b1d77955c37fb2a9df90a18fc062e8a5cc758bb5db8cc88e15d65992 Maintenance completed https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 01:00:00 +0000 https://status.fieldguide.io/incident/525979#2e49b841b1d77955c37fb2a9df90a18fc062e8a5cc758bb5db8cc88e15d65992 Maintenance completed https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 01:00:00 +0000 https://status.fieldguide.io/incident/525979#2e49b841b1d77955c37fb2a9df90a18fc062e8a5cc758bb5db8cc88e15d65992 Maintenance completed https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 01:00:00 +0000 https://status.fieldguide.io/incident/525979#2e49b841b1d77955c37fb2a9df90a18fc062e8a5cc758bb5db8cc88e15d65992 Maintenance completed https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 01:00:00 +0000 https://status.fieldguide.io/incident/525979#2e49b841b1d77955c37fb2a9df90a18fc062e8a5cc758bb5db8cc88e15d65992 Maintenance completed https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 01:00:00 +0000 https://status.fieldguide.io/incident/525979#2e49b841b1d77955c37fb2a9df90a18fc062e8a5cc758bb5db8cc88e15d65992 Maintenance completed https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 01:00:00 +0000 https://status.fieldguide.io/incident/525979#2e49b841b1d77955c37fb2a9df90a18fc062e8a5cc758bb5db8cc88e15d65992 Maintenance completed https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 00:00:00 -0000 https://status.fieldguide.io/incident/525979#56a2124a693d68f1d44bd0a2fb50674da3afae8cb8443c270997e6a8c814a5a2 Our team is performing a routine system upgrade on March 13, 2025 from 8:00 PM EDT to 9:00 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 00:00:00 -0000 https://status.fieldguide.io/incident/525979#56a2124a693d68f1d44bd0a2fb50674da3afae8cb8443c270997e6a8c814a5a2 Our team is performing a routine system upgrade on March 13, 2025 from 8:00 PM EDT to 9:00 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 00:00:00 -0000 https://status.fieldguide.io/incident/525979#56a2124a693d68f1d44bd0a2fb50674da3afae8cb8443c270997e6a8c814a5a2 Our team is performing a routine system upgrade on March 13, 2025 from 8:00 PM EDT to 9:00 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 00:00:00 -0000 https://status.fieldguide.io/incident/525979#56a2124a693d68f1d44bd0a2fb50674da3afae8cb8443c270997e6a8c814a5a2 Our team is performing a routine system upgrade on March 13, 2025 from 8:00 PM EDT to 9:00 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 00:00:00 -0000 https://status.fieldguide.io/incident/525979#56a2124a693d68f1d44bd0a2fb50674da3afae8cb8443c270997e6a8c814a5a2 Our team is performing a routine system upgrade on March 13, 2025 from 8:00 PM EDT to 9:00 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 00:00:00 -0000 https://status.fieldguide.io/incident/525979#56a2124a693d68f1d44bd0a2fb50674da3afae8cb8443c270997e6a8c814a5a2 Our team is performing a routine system upgrade on March 13, 2025 from 8:00 PM EDT to 9:00 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/525979 Fri, 14 Mar 2025 00:00:00 -0000 https://status.fieldguide.io/incident/525979#56a2124a693d68f1d44bd0a2fb50674da3afae8cb8443c270997e6a8c814a5a2 Our team is performing a routine system upgrade on March 13, 2025 from 8:00 PM EDT to 9:00 PM EDT. While we do not expect any impact to your usage of Fieldguide during this window, there may be periods of increased error rates. https://status.fieldguide.io/incident/521744 Sat, 08 Mar 2025 17:20:39 +0000 https://status.fieldguide.io/incident/521744#5e66ffd6d571681a296485ccc13846729cfc56fae237f47fb4c9bdcb5f5aee11 Maintenance completed https://status.fieldguide.io/incident/521744 Sat, 08 Mar 2025 17:20:39 -0000 https://status.fieldguide.io/incident/521744#0ffbfdd3f0e6c5ba827b4f270e7bea56626a02319ff137bee3f5e1b6c378a715 Our team is performing a routine system upgrade on Saturday, March 8th 2025 between 11:00AM EST and 3:00PM EST. We do not anticipate an impact to your usage of Fieldguide during this window. https://status.fieldguide.io/incident/521744 Sat, 08 Mar 2025 17:20:39 +0000 https://status.fieldguide.io/incident/521744#5e66ffd6d571681a296485ccc13846729cfc56fae237f47fb4c9bdcb5f5aee11 Maintenance completed https://status.fieldguide.io/incident/521744 Sat, 08 Mar 2025 17:20:39 -0000 https://status.fieldguide.io/incident/521744#0ffbfdd3f0e6c5ba827b4f270e7bea56626a02319ff137bee3f5e1b6c378a715 Our team is performing a routine system upgrade on Saturday, March 8th 2025 between 11:00AM EST and 3:00PM EST. We do not anticipate an impact to your usage of Fieldguide during this window. https://status.fieldguide.io/incident/521744 Sat, 08 Mar 2025 17:20:39 +0000 https://status.fieldguide.io/incident/521744#5e66ffd6d571681a296485ccc13846729cfc56fae237f47fb4c9bdcb5f5aee11 Maintenance completed https://status.fieldguide.io/incident/521744 Sat, 08 Mar 2025 17:20:39 -0000 https://status.fieldguide.io/incident/521744#0ffbfdd3f0e6c5ba827b4f270e7bea56626a02319ff137bee3f5e1b6c378a715 Our team is performing a routine system upgrade on Saturday, March 8th 2025 between 11:00AM EST and 3:00PM EST. We do not anticipate an impact to your usage of Fieldguide during this window. https://status.fieldguide.io/incident/521744 Sat, 08 Mar 2025 16:00:21 -0000 https://status.fieldguide.io/incident/521744#0ffbfdd3f0e6c5ba827b4f270e7bea56626a02319ff137bee3f5e1b6c378a715 Our team is performing a routine system upgrade on Saturday, March 8th 2025 between 11:00AM EST and 3:00PM EST. We do not anticipate an impact to your usage of Fieldguide during this window. https://status.fieldguide.io/incident/521744 Sat, 08 Mar 2025 16:00:21 -0000 https://status.fieldguide.io/incident/521744#0ffbfdd3f0e6c5ba827b4f270e7bea56626a02319ff137bee3f5e1b6c378a715 Our team is performing a routine system upgrade on Saturday, March 8th 2025 between 11:00AM EST and 3:00PM EST. We do not anticipate an impact to your usage of Fieldguide during this window. https://status.fieldguide.io/incident/521744 Sat, 08 Mar 2025 16:00:21 -0000 https://status.fieldguide.io/incident/521744#0ffbfdd3f0e6c5ba827b4f270e7bea56626a02319ff137bee3f5e1b6c378a715 Our team is performing a routine system upgrade on Saturday, March 8th 2025 between 11:00AM EST and 3:00PM EST. We do not anticipate an impact to your usage of Fieldguide during this window. https://status.fieldguide.io/incident/507871 Wed, 05 Feb 2025 16:30:00 -0000 https://status.fieldguide.io/incident/507871#1db6416c76d50151b6102258332c3892a989af4628abe62a13278efe8a353a63 This incident has been resolved. https://status.fieldguide.io/incident/507871 Wed, 05 Feb 2025 15:30:00 -0000 https://status.fieldguide.io/incident/507871#b5ff1c706ebf817769b0d677e415606ee16c5b6f679cfbab43d86f2d05735422 We're currently monitoring sporadic performance and availability issues with our DNS provider, Cloudflare, impacting a small percentage of overall traffic. Due to this, users may encounter sporadic issues when loading the Fieldguide application. https://status.fieldguide.io/incident/465396 Tue, 03 Dec 2024 20:17:00 -0000 https://status.fieldguide.io/incident/465396#b178bfb8753ec8cc300d0d32946378ba937b2a7b91307da3dc49041281103c81 Degraded performance on the Fieldguide application. This incident has resolved, but we are continuing to monitor. https://status.fieldguide.io/incident/465396 Thu, 21 Nov 2024 15:28:00 -0000 https://status.fieldguide.io/incident/465396#303f6205bcfc3fccd34fe64035e519a6be764eab01b20264aa214e58b2cd9558 We are seeing a return to normal traffic, but will continue to monitor. https://status.fieldguide.io/incident/465396 Thu, 21 Nov 2024 15:19:00 -0000 https://status.fieldguide.io/incident/465396#54de5de46459c7bc23d4920515d6c4ddfd333d0cffffb70654061c2b8f334d1c Intermittent slow load times https://status.fieldguide.io/incident/448319 Mon, 21 Oct 2024 19:39:00 -0000 https://status.fieldguide.io/incident/448319#d05352d422b9b82450c58fe25eacf0f0f9389a5aa2522811815676a00b476024 We have identified the root cause and are seeing normalized error rates on our US application. We are continuing to monitor the site. https://status.fieldguide.io/incident/448319 Mon, 21 Oct 2024 19:22:00 -0000 https://status.fieldguide.io/incident/448319#621fb419eddd7df213e9c1fbb46331abe632c1402050239c5cebbd5165d68904 We are investigating reports of elevated error rates on our US site. https://status.fieldguide.io/incident/439370 Sat, 19 Oct 2024 14:40:49 +0000 https://status.fieldguide.io/incident/439370#9b7cb61b4d1e2a6aa63f0bf7780df390134a9df9c61dcb7edc9530399847074a Maintenance completed https://status.fieldguide.io/incident/439370 Sat, 19 Oct 2024 14:40:49 -0000 https://status.fieldguide.io/incident/439370#b2713d1ac240c52220ecfdb0b1d90490ee144c72668ce6123356ccf169565759 Fieldguide will be conducting routine data platform maintenance on October 19th, 2024, from 7:00 AM to 8:00 AM PDT. While we do not anticipate any service disruptions, you may experience brief periods of slower application performance during this one hour window. https://status.fieldguide.io/incident/439370 Sat, 19 Oct 2024 14:40:49 +0000 https://status.fieldguide.io/incident/439370#9b7cb61b4d1e2a6aa63f0bf7780df390134a9df9c61dcb7edc9530399847074a Maintenance completed https://status.fieldguide.io/incident/439370 Sat, 19 Oct 2024 14:40:49 -0000 https://status.fieldguide.io/incident/439370#b2713d1ac240c52220ecfdb0b1d90490ee144c72668ce6123356ccf169565759 Fieldguide will be conducting routine data platform maintenance on October 19th, 2024, from 7:00 AM to 8:00 AM PDT. While we do not anticipate any service disruptions, you may experience brief periods of slower application performance during this one hour window. https://status.fieldguide.io/incident/439370 Sat, 19 Oct 2024 14:40:49 +0000 https://status.fieldguide.io/incident/439370#9b7cb61b4d1e2a6aa63f0bf7780df390134a9df9c61dcb7edc9530399847074a Maintenance completed https://status.fieldguide.io/incident/439370 Sat, 19 Oct 2024 14:40:49 -0000 https://status.fieldguide.io/incident/439370#b2713d1ac240c52220ecfdb0b1d90490ee144c72668ce6123356ccf169565759 Fieldguide will be conducting routine data platform maintenance on October 19th, 2024, from 7:00 AM to 8:00 AM PDT. While we do not anticipate any service disruptions, you may experience brief periods of slower application performance during this one hour window. https://status.fieldguide.io/incident/439370 Sat, 19 Oct 2024 14:00:00 -0000 https://status.fieldguide.io/incident/439370#b2713d1ac240c52220ecfdb0b1d90490ee144c72668ce6123356ccf169565759 Fieldguide will be conducting routine data platform maintenance on October 19th, 2024, from 7:00 AM to 8:00 AM PDT. While we do not anticipate any service disruptions, you may experience brief periods of slower application performance during this one hour window. https://status.fieldguide.io/incident/439370 Sat, 19 Oct 2024 14:00:00 -0000 https://status.fieldguide.io/incident/439370#b2713d1ac240c52220ecfdb0b1d90490ee144c72668ce6123356ccf169565759 Fieldguide will be conducting routine data platform maintenance on October 19th, 2024, from 7:00 AM to 8:00 AM PDT. While we do not anticipate any service disruptions, you may experience brief periods of slower application performance during this one hour window. https://status.fieldguide.io/incident/439370 Sat, 19 Oct 2024 14:00:00 -0000 https://status.fieldguide.io/incident/439370#b2713d1ac240c52220ecfdb0b1d90490ee144c72668ce6123356ccf169565759 Fieldguide will be conducting routine data platform maintenance on October 19th, 2024, from 7:00 AM to 8:00 AM PDT. While we do not anticipate any service disruptions, you may experience brief periods of slower application performance during this one hour window. https://status.fieldguide.io/incident/446853 Fri, 18 Oct 2024 14:52:00 -0000 https://status.fieldguide.io/incident/446853#a7c62e492f7f21c1c0ea8e35012e278b3519afa1cc98de052ce9ad250bc60bcb The fix has been verified and our telemetry is showing normal operations of our export, bulk download, and report generation features. https://status.fieldguide.io/incident/446853 Fri, 18 Oct 2024 14:40:00 -0000 https://status.fieldguide.io/incident/446853#f5b52d0af55c2d350e858962a79b00b9c1fddaac035d2907f4c438205f427c9d We have identified the root cause and are shipping a fix to mitigate the elevated error rates on bulk download, exports, and report generation. https://status.fieldguide.io/incident/446853 Fri, 18 Oct 2024 13:58:00 -0000 https://status.fieldguide.io/incident/446853#9cc3695268c55700dfee782df62067054ad3d76989c5ad24ea5649bfb56138ba Fieldguide is experiencing an increased error rate with exports and bulk downloads in our US site. Our team is working on triage and mitigation now. https://status.fieldguide.io/incident/427713 Sat, 21 Sep 2024 15:30:58 +0000 https://status.fieldguide.io/incident/427713#f7876dfca965acf56531eb3c580a153887436d471261399d79d7e47efa60c787 Maintenance completed https://status.fieldguide.io/incident/427713 Sat, 21 Sep 2024 15:30:58 -0000 https://status.fieldguide.io/incident/427713#354d739d96c084b039f75f03dfacbaaca85aa103869c6658f5403e43950d2821 During the window of 09:00 AM ET to 01:00 PM ET on Saturday, September 21, 2024, Fieldguide will be performing routine maintenance to our core data platform. During this maintenance window, there will be periods where Fieldguide is inaccessible. https://status.fieldguide.io/incident/427713 Sat, 21 Sep 2024 15:30:58 +0000 https://status.fieldguide.io/incident/427713#f7876dfca965acf56531eb3c580a153887436d471261399d79d7e47efa60c787 Maintenance completed https://status.fieldguide.io/incident/427713 Sat, 21 Sep 2024 15:30:58 -0000 https://status.fieldguide.io/incident/427713#354d739d96c084b039f75f03dfacbaaca85aa103869c6658f5403e43950d2821 During the window of 09:00 AM ET to 01:00 PM ET on Saturday, September 21, 2024, Fieldguide will be performing routine maintenance to our core data platform. During this maintenance window, there will be periods where Fieldguide is inaccessible. https://status.fieldguide.io/incident/427713 Sat, 21 Sep 2024 15:30:58 +0000 https://status.fieldguide.io/incident/427713#f7876dfca965acf56531eb3c580a153887436d471261399d79d7e47efa60c787 Maintenance completed https://status.fieldguide.io/incident/427713 Sat, 21 Sep 2024 15:30:58 -0000 https://status.fieldguide.io/incident/427713#354d739d96c084b039f75f03dfacbaaca85aa103869c6658f5403e43950d2821 During the window of 09:00 AM ET to 01:00 PM ET on Saturday, September 21, 2024, Fieldguide will be performing routine maintenance to our core data platform. During this maintenance window, there will be periods where Fieldguide is inaccessible. https://status.fieldguide.io/incident/427713 Sat, 21 Sep 2024 15:30:58 +0000 https://status.fieldguide.io/incident/427713#f7876dfca965acf56531eb3c580a153887436d471261399d79d7e47efa60c787 Maintenance completed https://status.fieldguide.io/incident/427713 Sat, 21 Sep 2024 15:30:58 -0000 https://status.fieldguide.io/incident/427713#354d739d96c084b039f75f03dfacbaaca85aa103869c6658f5403e43950d2821 During the window of 09:00 AM ET to 01:00 PM ET on Saturday, September 21, 2024, Fieldguide will be performing routine maintenance to our core data platform. During this maintenance window, there will be periods where Fieldguide is inaccessible. https://status.fieldguide.io/incident/427713 Sat, 21 Sep 2024 13:00:23 -0000 https://status.fieldguide.io/incident/427713#354d739d96c084b039f75f03dfacbaaca85aa103869c6658f5403e43950d2821 During the window of 09:00 AM ET to 01:00 PM ET on Saturday, September 21, 2024, Fieldguide will be performing routine maintenance to our core data platform. During this maintenance window, there will be periods where Fieldguide is inaccessible. https://status.fieldguide.io/incident/427713 Sat, 21 Sep 2024 13:00:23 -0000 https://status.fieldguide.io/incident/427713#354d739d96c084b039f75f03dfacbaaca85aa103869c6658f5403e43950d2821 During the window of 09:00 AM ET to 01:00 PM ET on Saturday, September 21, 2024, Fieldguide will be performing routine maintenance to our core data platform. During this maintenance window, there will be periods where Fieldguide is inaccessible. https://status.fieldguide.io/incident/427713 Sat, 21 Sep 2024 13:00:23 -0000 https://status.fieldguide.io/incident/427713#354d739d96c084b039f75f03dfacbaaca85aa103869c6658f5403e43950d2821 During the window of 09:00 AM ET to 01:00 PM ET on Saturday, September 21, 2024, Fieldguide will be performing routine maintenance to our core data platform. During this maintenance window, there will be periods where Fieldguide is inaccessible. https://status.fieldguide.io/incident/427713 Sat, 21 Sep 2024 13:00:23 -0000 https://status.fieldguide.io/incident/427713#354d739d96c084b039f75f03dfacbaaca85aa103869c6658f5403e43950d2821 During the window of 09:00 AM ET to 01:00 PM ET on Saturday, September 21, 2024, Fieldguide will be performing routine maintenance to our core data platform. During this maintenance window, there will be periods where Fieldguide is inaccessible. https://status.fieldguide.io/incident/430061 Mon, 16 Sep 2024 16:40:00 -0000 https://status.fieldguide.io/incident/430061#732350311d0245add6117d785d9b7093c4fa390295cc75e88c6f2bacd0b53d37 Our team is seeing services operate normally. We're continuing to monitor this event. https://status.fieldguide.io/incident/430061 Mon, 16 Sep 2024 16:19:00 -0000 https://status.fieldguide.io/incident/430061#14002bbf21d8313e6ba3dccf66a2d4411af68ac0518be23e706b2ddbcf0eebc0 We're currently investigating slow performance and intermittent availability issues of the Fieldguide application. Our team is reviewing and will update this page. https://status.fieldguide.io/incident/424116 Wed, 04 Sep 2024 13:39:00 -0000 https://status.fieldguide.io/incident/424116#a7c92556ad64cc8fc0f279d1cb22cf2977d0381366507cd7d90d124cdf6965db Our authentication vendor experienced degraded performance which caused authentication issues for a small subset of users in the Fieldguide platform. They have fully recovered and our telemetry indicates a full return of service. https://status.fieldguide.io/incident/424116 Wed, 04 Sep 2024 13:23:00 -0000 https://status.fieldguide.io/incident/424116#43aebe83b248f668c450341a65164df5625ac59d3757384b256c7fc918f36563 We are investigating slow or intermittent user authentication issues for some users https://status.fieldguide.io/incident/398525 Mon, 15 Jul 2024 18:47:00 -0000 https://status.fieldguide.io/incident/398525#f935b987aacf6ee45d969121ca8106f4c95e29fe2e46c56f09464fdce7388d1a This incident has been resolved. https://status.fieldguide.io/incident/398525 Mon, 15 Jul 2024 18:36:00 -0000 https://status.fieldguide.io/incident/398525#ea51e52e91b8442ab64e83eeeda236eccaa4e0453a096957cdacb2383c79a465 We are currently investigating degraded performance on the Fieldguide application. Our team is looking into this and will share updates as soon as possible. https://status.fieldguide.io/incident/385556 Wed, 19 Jun 2024 22:50:00 +0000 https://status.fieldguide.io/incident/385556#34ae2183c6efbcc8cf687f35d76cea3cf127c88457da4392251cac311404d5aa Maintenance completed https://status.fieldguide.io/incident/385556 Wed, 19 Jun 2024 22:30:00 -0000 https://status.fieldguide.io/incident/385556#86013f8b9b009d17fbc6c97b327cff880f5004f62334598ceb942ce085b00058 Our content delivery vendor will be performing maintenance on June 19, 2024, from 01:30 AM - 01:50 AM eastern time. During periods of time in this window, Report Generation and API-based file uploads may be unavailable. https://status.fieldguide.io/incident/356850 Wed, 17 Apr 2024 15:30:00 -0000 https://status.fieldguide.io/incident/356850#f9916a818fed82f8a09531c57e066ac6e95b72d54b5a976eba642cf7cf8b2b6c This vendor has completed a rollback and restored service. Authentication to Fieldguide is operating as expected. You may need to log back into the platform if you were logged out during the incident. https://status.fieldguide.io/incident/356850 Wed, 17 Apr 2024 15:30:00 -0000 https://status.fieldguide.io/incident/356850#f9916a818fed82f8a09531c57e066ac6e95b72d54b5a976eba642cf7cf8b2b6c This vendor has completed a rollback and restored service. Authentication to Fieldguide is operating as expected. You may need to log back into the platform if you were logged out during the incident. https://status.fieldguide.io/incident/356850 Wed, 17 Apr 2024 15:25:00 -0000 https://status.fieldguide.io/incident/356850#4e57d517464b43dd1cb3c2d60f1513bd6f9f0f3cff4f7019a2f262e4fa19c497 A third party vendor for authentication is experiencing degraded service and some users may be unable to log in at the moment. We are working with the vendor. https://status.fieldguide.io/incident/356850 Wed, 17 Apr 2024 15:25:00 -0000 https://status.fieldguide.io/incident/356850#4e57d517464b43dd1cb3c2d60f1513bd6f9f0f3cff4f7019a2f262e4fa19c497 A third party vendor for authentication is experiencing degraded service and some users may be unable to log in at the moment. We are working with the vendor. https://status.fieldguide.io/incident/356850 Wed, 17 Apr 2024 15:19:00 -0000 https://status.fieldguide.io/incident/356850#a6df4b86f3216579701a8cc20a5af5305f49daf85e81f77e19079bbaa1b4c236 A third party vendor for authentication (Okta/Auth0) is experiencing degraded performance, resulting in some users experiencing log in issues. We are working with the vendor to restore service. https://status.fieldguide.io/incident/356850 Wed, 17 Apr 2024 15:19:00 -0000 https://status.fieldguide.io/incident/356850#a6df4b86f3216579701a8cc20a5af5305f49daf85e81f77e19079bbaa1b4c236 A third party vendor for authentication (Okta/Auth0) is experiencing degraded performance, resulting in some users experiencing log in issues. We are working with the vendor to restore service. https://status.fieldguide.io/incident/350498 Thu, 04 Apr 2024 01:02:00 -0000 https://status.fieldguide.io/incident/350498#66089b6072345a5fc3cbb5f6017c628d8122bfde70fe7d042a435542efd616d7 Services are working as expected. This incident been resolved. https://status.fieldguide.io/incident/350498 Thu, 04 Apr 2024 00:07:00 -0000 https://status.fieldguide.io/incident/350498#5af5ff002ce7683b8af36c02f37dafffc6a1e3beb458e82c60815dd9bf59ea29 We are looking into issues with our File Sync Service provider. https://status.fieldguide.io/incident/345797 Sat, 30 Mar 2024 18:00:00 +0000 https://status.fieldguide.io/incident/345797#33652baafba4e548210f5f287f0c35ece50fed923d45aa4a696dcb2645839289 Maintenance completed https://status.fieldguide.io/incident/345797 Sat, 30 Mar 2024 18:00:00 +0000 https://status.fieldguide.io/incident/345797#33652baafba4e548210f5f287f0c35ece50fed923d45aa4a696dcb2645839289 Maintenance completed https://status.fieldguide.io/incident/345797 Sat, 30 Mar 2024 15:00:00 -0000 https://status.fieldguide.io/incident/345797#935a57dd91c874221ccaf41ba7c82abf9aef78c2f65a9ac8fc928da6d71fecd7 Our team is performing a routine system upgrade on Saturday, March 30th 2024 between 11:00AM EDT and 2:00PM EDT. We do not expect any impact to your usage of Fieldguide during this window. https://status.fieldguide.io/incident/345797 Sat, 30 Mar 2024 15:00:00 -0000 https://status.fieldguide.io/incident/345797#935a57dd91c874221ccaf41ba7c82abf9aef78c2f65a9ac8fc928da6d71fecd7 Our team is performing a routine system upgrade on Saturday, March 30th 2024 between 11:00AM EDT and 2:00PM EDT. We do not expect any impact to your usage of Fieldguide during this window. https://status.fieldguide.io/incident/340415 Tue, 19 Mar 2024 02:00:00 +0000 https://status.fieldguide.io/incident/340415#22ebfd499821eff9d6e3d3715d9a295220967b9e33721d08cd66a09bee490016 Maintenance completed https://status.fieldguide.io/incident/340415 Tue, 19 Mar 2024 02:00:00 +0000 https://status.fieldguide.io/incident/340415#22ebfd499821eff9d6e3d3715d9a295220967b9e33721d08cd66a09bee490016 Maintenance completed https://status.fieldguide.io/incident/340415 Tue, 19 Mar 2024 01:00:00 -0000 https://status.fieldguide.io/incident/340415#8ef92a1db95db3e33e3b4c3c66ced56a345a574d0f90f7ffda3bc9de53c23ba9 Our team is performing a routine system upgrade on 3/18/2024 from 9:00pm Eastern to 10:00pm Eastern. There may be a short period of elevated error rates around login during this time. https://status.fieldguide.io/incident/340415 Tue, 19 Mar 2024 01:00:00 -0000 https://status.fieldguide.io/incident/340415#8ef92a1db95db3e33e3b4c3c66ced56a345a574d0f90f7ffda3bc9de53c23ba9 Our team is performing a routine system upgrade on 3/18/2024 from 9:00pm Eastern to 10:00pm Eastern. There may be a short period of elevated error rates around login during this time. https://status.fieldguide.io/incident/339309 Sat, 16 Mar 2024 17:09:13 +0000 https://status.fieldguide.io/incident/339309#1c7c299ef6f5eed081742d07d44703106d72942579685f7b0ac9ae98570de84f Maintenance completed https://status.fieldguide.io/incident/339309 Sat, 16 Mar 2024 17:09:13 -0000 https://status.fieldguide.io/incident/339309#1a81d950d6214eef1b833c60c64827ab5cc7febf8498e647e77d2acb9f959f91 Our team is performing a routine system upgrade on Saturday, March 16th 2024 between 11:00AM EDT and 2:00PM EDT. We do not expect any impact to your usage of Fieldguide during this window. https://status.fieldguide.io/incident/339309 Sat, 16 Mar 2024 17:09:13 +0000 https://status.fieldguide.io/incident/339309#1c7c299ef6f5eed081742d07d44703106d72942579685f7b0ac9ae98570de84f Maintenance completed https://status.fieldguide.io/incident/339309 Sat, 16 Mar 2024 17:09:13 -0000 https://status.fieldguide.io/incident/339309#1a81d950d6214eef1b833c60c64827ab5cc7febf8498e647e77d2acb9f959f91 Our team is performing a routine system upgrade on Saturday, March 16th 2024 between 11:00AM EDT and 2:00PM EDT. We do not expect any impact to your usage of Fieldguide during this window. https://status.fieldguide.io/incident/339309 Sat, 16 Mar 2024 15:00:00 -0000 https://status.fieldguide.io/incident/339309#1a81d950d6214eef1b833c60c64827ab5cc7febf8498e647e77d2acb9f959f91 Our team is performing a routine system upgrade on Saturday, March 16th 2024 between 11:00AM EDT and 2:00PM EDT. We do not expect any impact to your usage of Fieldguide during this window. https://status.fieldguide.io/incident/339309 Sat, 16 Mar 2024 15:00:00 -0000 https://status.fieldguide.io/incident/339309#1a81d950d6214eef1b833c60c64827ab5cc7febf8498e647e77d2acb9f959f91 Our team is performing a routine system upgrade on Saturday, March 16th 2024 between 11:00AM EDT and 2:00PM EDT. We do not expect any impact to your usage of Fieldguide during this window.