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Resolved

Intermittent issues with identity provider

Aug 27, 2026 at 10:28am UTC
Affected services
Fieldguide US Application

Resolved
Aug 27, 2026 at 10:48am UTC

The identity provider issues have resolved. We're continuing to monitor this issue.

Created
Aug 27, 2026 at 10:28am UTC

We are monitoring an issue with our identity service provider, Auth0/Okta, which is causing errors when logging in with an SSO provider. Users may need to clear cache and cookies and retry logins.