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Resolved

Intermittent authentication issues

Sep 4, 2024 at 1:23pm UTC
Affected services
Fieldguide US Application

Resolved
Sep 4, 2024 at 1:39pm UTC

Our authentication vendor experienced degraded performance which caused authentication issues for a small subset of users in the Fieldguide platform. They have fully recovered and our telemetry indicates a full return of service.

Created
Sep 4, 2024 at 1:23pm UTC

We are investigating slow or intermittent user authentication issues for some users