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Resolved

Issue with Export and Bulk Download

Oct 18, 2024 at 1:58pm UTC
Affected services
Fieldguide US Application

Resolved
Oct 18, 2024 at 2:52pm UTC

The fix has been verified and our telemetry is showing normal operations of our export, bulk download, and report generation features.

Updated
Oct 18, 2024 at 2:40pm UTC

We have identified the root cause and are shipping a fix to mitigate the elevated error rates on bulk download, exports, and report generation.

Created
Oct 18, 2024 at 1:58pm UTC

Fieldguide is experiencing an increased error rate with exports and bulk downloads in our US site. Our team is working on triage and mitigation now.